Just AIDET!

AIDET is a communication technique that reminds us of the fundamental elements patients and family members need to decrease their anxiety and build trust with us as caregivers. AIDET® is a registered trademark of The Studer Group, LLC."

The acronym "AIDET®" is everywhere in healthcare-helping provide remarkable experiences to patients and their loved ones. We know patients have a choice where to receive their healthcare, and we are committed to assuring we are consistently the BEST. Riverside's Celebration and Patient Satisfaction teams, made up of Riverside employees from the health system, are challenged to keep improving the patient experience at Riverside. When these two teams pondered how to get everyone at Riverside aware of "AIDET®" in a fun way-they were inspired. Inspired to tap into the talents of Riverside staff to rewrite the lyrics of Michael Jackson's, "Beat It" into "Just AIDET." Inspired to record this song at a local music studio with Riverside staff. Inspired to show the story of AIDET through dancing in our hallways-with our own Security staff stunned at how AIDET® is sweeping across Riverside.

AIDE®T is a communication technique that reminds us of the fundamental elements patients and family members need to decrease their anxiety and build trust with us as caregivers. AIDET stands for:

In the next few weeks, the teams will be issuing communication via email and your leader about a Riverside contest. This contest is open to all clinical and nonclinical Riverside staff-and will recognize those staff who consistently live AIDET and our professional standards of behavior in their service to patients, residents, medical staff members, and each other.

AIDET® is a registered trademark of The Studer Group, LLC.