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Meet the faces of Riverside
Meet the faces of Riverside Medical Center

Information for Patients and Visitors

Download Riverside Medical Center's Patient Guide
Riverside Patient Guide
Download Complete Patient Guide
Established Patient Fees
Patient Rights and Responsiblities
Patient Rights (Spanish)
Power of Attorney/Living Wills
Suspected Identity Theft
Patient Concerns & Grievances

Thank you for choosing Riverside Medical Center for your medical care. Rest assured our goals is to make your experience as comfortable and healing as possible.

E-mail a Patient Service
Is your friend or loved one a patient at Riverside Medical Center? Then send them a secure message via the Riverside Website's E-mail a Patient Service. E-mails will be delivered by Riverside Hospitality Volunteer Monday through Friday.

In order to provide quality health care services, Riverside works closely with the physicians who provide medical care to you. Physicians with privileges to practice at Riverside, including hospital-based physicians such as emergency physicians, pathologists, radiologists and anesthesiologists are not employees or agents of Riverside and you will receive a separate bill for their services.

Should you have any questions about your care, please call RiverSource at 866.268.6866. Thank you for the opportunity to serve your health care needs.

Riverside is also a proud sponsor of Kan-I-Help...

Reaching out to help families and individuals identify resources they need.

The Kankakee-Iroquois HELP Network is a comprehensive community information system designed to connect the residents of Kankakee and Iroquois Counties, in east central Illinois, with government agencies, publicly financed human services and non-profit organizations.