To protect our patients, staff and visitors this flu season, Riverside Medical Center has initiated temporary visitor guidelines and restrictions.

No one age 17 or younger will be allowed to visit hospitalized patients at this time.

We ask that all people who have flu-like symptoms, regardless of age, please refrain from visiting patients in the hospital.

Thank you for your patience, understanding and cooperation during this flu season.

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Help Paying Your Bills for Patients without Health Insurance Print Friendly and PDF

Riverside Medical Center is a not-for-profit hospital with a mission to provide quality caring services, which improve the health status of those we serve.

If you do not have health insurance and worry that you may not be able to pay in full for your healthcare, other options may be available for you.

Riverside Medical Center provides financial assistance to patients based on their income, assets, and need. We may be able to assist you in obtaining free or low-cost health insurance or work with you to arrange a manageable payment option. Please inform us if you will have trouble paying your bill, and you can use this link to view our charity care policy.

Please inform us if you will have trouble paying your bill. Federal and state laws require all hospitals to seek full payment of what is billed to patients. This means we may turn unpaid bills over to a collection agency - which could affect your overall credit status.

You may be eligible for financial assistance under the terms and conditions the hospital offers to qualified patients. For more information, please contact a representative in our Patient Financial Services Department at (815) 935-7539 Monday through Friday from 8:30 a.m. to 5:00 p.m. We will treat your questions with confidentiality and courtesy.

To apply for financial assistance or an uninsured discount, please read and complete our Financial Assistance Application.

Cómo recibir ayuda a pagar sus cuentas médicas

El Hospital Riverside es un hospital no-para-benefici'ese con una misión para proporcionar el cuidado de calidad para ésos que servimos.

Si usted no tiene seguro médico y se preocupa que usted no puede pagar por completo por su cuidado médico, otras opciones pueden ser disponibles para usted.

El Hospital Riverside proporciona ayuda financiera a los pacientes basados en sus ingresos, en las ventajas y en la necesidad. Podemos asistirle en la obtención del seguro médico libre o barato y trabajamos con usted para arreglar una opción manejable del pago.

Infórmenos por favor si usted tiene apuro en pagar su cuenta. Las leyes federales y del estado requieren todos los hospitales buscar el pago completo de qué se manda la cuenta a los pacientes. Esto significa que podemos dar las cuentas sin pagar a una agencia de colección - que podria afectar su estado total del crédito.

Es posible que Ud. sea elegible para reciber asisencia bajo los acuerdos y las condiciones que el hospital le ofrecezca a los pacientes que califiquen para esa asistencia. Para más información, contacte por favor un representante en nuestros Servicios Financieros de los Pacientes en (815) 935-7539 de lunes a viernes de las 8h30 a las 17h00. Trataremos sus preguntas con secreto y cortesía.

Aplicación para Determinar la Eligibilidad para Asistencia Financiera

Riverside Assister Hotline is 1.800.560.9106 (toll free) – staff are available to assist with Marketplace plans, how to maneuver the marketplace website, the ABE website and Medicaid applications. Assisters are also available on several Riverside campuses. Appointments are recommended.