Georgina Lopez, DNP, FNP-BC

Did not communicate what could be possible cause of symptoms. Did not display concern or ask if we had any questions. Very minimal communication

The NP was not personable at all. She acted like she wanted to get out of the room as quickly as possible and almost like she thought I was silly for being there.

Georgina explained my childs results and answered all of my questions. Very confident in her diagnosis. Great bedside manner. We will definitely return.

Good

The provider did not greet me upon entering the exam room. She asked minimal questions regarding my pain and ailment. She came in and told me what she was prescribing me medication for. She did not ask me if I had any questions or tell me the name of the medication she was putting me on. I was not given an opportunity to speak until she was half way out of the door. I was trying to interject and give her more information regarding my concerns and how I wanted to proceed. It was not until after I presented some of my concerns that she offered to give me a strep test, but I had not even mentioned wanting a strep test when I was speaking to her about my concerns. She performed a strep test on me, but she was very rushed and harsh while swabbing my throat and barely gave me enough notice to open my mouth. When my strep test results came back she did not even come all the way back into the room before telling me I was negative and rushing me out. I still had questions and concerns and it was clear to me that she had not fully read my chart because she did not even know this was my first visit at a Riverside clinic. Additionally, the nurse who did my initial questioning and exam was helping teach someone what to do, which I understand is normal, but I do feel some things were glossed over and I was not able to fully explain things or have time to talk.

Seems anxious to get me out. Said I hadn't had symptoms long enough to treat.

Very helpful and polite!!