Well in Mind Employee Assistance Program
Free, confidential counseling for Riverside employees and their household members.
For Riverside Employees
Free, Confidential Employee Assistance for You and Your Household
Life can get heavy, at work and at home. Well in Mind is the free, confidential employee assistance program (EAP) for Riverside Healthcare employees and the people in their household. Our licensed counselors are here to help you work through stress, change, and everyday challenges.
Prefer email? Write to wellinmind@rhc.net. Please let us know you're a Riverside Healthcare employee.
Our Counselors
Meet the Well in Mind Team
Christina Aguilar, LCPC, CRADC
Kristin Bell, LCPC, CEAP
Laura Hogan, LCPC, CRC, CCTP, CEAP
What's Included
Support at No Cost to You
Included Services
- Screening and assessment in person with a licensed counselor
- Individual, couples, and family counseling
- Crisis intervention
- Wellness referrals for employees
- Referrals to community resources and specialized services
- Departmental intervention for managers
- Online tools and resources
What We Can Help With
- Depression and anxiety
- Loss and grief
- Relationship and marriage concerns
- Parenting challenges
- Stress management
- Substance use
- Workplace challenges
- Building resilience
- Taking care of yourself
How to Get Help
Reach a Well in Mind Counselor
Schedule a visit
Call (815) 933-2240 and choose option 2, or email wellinmind@rhc.net. Please tell us you're a Riverside Healthcare employee. We'll be glad to help.
Need Help Right Away During Business Hours?
You can have a Well in Mind counselor paged for urgent help. Call the Riverside operator at (815) 933-1671.
In Crisis After Business Hours?
If you or someone else is in danger, call 911.
You can also call or text 988 to reach the 988 Suicide & Crisis Lifeline, any time, day or night. Or go to the Riverside Central Intake Department, which you can reach through the emergency room.
You can ask to have a Well in Mind counselor follow up with you the next day.
Cost and Privacy
Cost and Confidentiality
Cost
Employees and their household members get six free individual counseling visits. If more services would help, your counselor will refer you. If you choose care from a community provider, you'll be responsible for any costs your health insurance doesn't cover.
Your Privacy is Protected
Confidentiality is a vital part of Well in Mind. It protects you and encourages you to take part. What you discuss with your counselor, and the help you receive, will be kept in the strictest confidence. You will not have to share any information with your supervisor or anyone else at work.
No information will be shared without your written consent. Taking part in the program will not put your job or promotion opportunities at risk.
Mandatory Referral
Riverside reserves the right to require employees to attend an Employee Support Program session if work attendance, behavior, or performance is substandard. Please review the Riverside Human Resources Policies and Procedures handbook.
This page shares general information about the Well in Mind program. It is not medical advice. For questions about your health, talk with a Well in Mind counselor or your healthcare provider. In an emergency, call 911.