16-month project will enhance patient safety, expand services, and improve the emergency care experience
Riverside Healthcare is launching the first complete remodel of our Emergency Department in nearly three decades. This 16-month construction project will better serve our community's current and future needs, improve patient safety, and enhance your experience when you need emergency care.
Emergency Care Continues 24/7
Our Emergency Department will remain open 24 hours a day, seven days a week throughout construction. Construction will not impact wait times or the quality of care you receive. Please follow signage outside Riverside Medical Center to ensure you use the correct access points.
"Our goal is to continually advance patient safety and ensure our emergency room is meeting patient needs. The modernization of the emergency department will better serve our patients and staff members, which in turn will make for an overall better patient experience."
What's Changing to Better Serve You
Better Protection Against Airborne Illnesses
The new emergency department will feature more rooms with negative pressure technology. This advanced system prevents airborne diseases—like COVID-19 or the flu—from spreading to other patients, visitors, and staff. Negative pressure works by keeping contaminated air contained within an infected patient's room, creating a safer environment for everyone.
Faster Care for Non-Critical Conditions
Six new rapid treatment spaces will help us lower wait times for patients with less severe conditions. These dedicated spaces allow us to provide quick, efficient care so you can get back to what matters most.
Level II Trauma Center Excellence
Two adjacent trauma rooms will help us continue serving the region as a Level II Trauma Center. This layout allows our team to treat severe, life-threatening cases more effectively—providing the critical care our community depends on.
Enhanced Behavioral Health Services
We're expanding our ability to care for patients experiencing behavioral health emergencies. The new department will provide a secure, supportive environment with specially designed rooms that can adapt to treat both physical and behavioral health concerns. This ensures every patient receives the appropriate, compassionate care they need in a safe setting.
"The emergency room is that safe place to go if you're sick. That's the first place to go. It's essential to the hospital. It's essential to the community."
More Privacy During Your Care
We understand that privacy matters, especially during vulnerable moments. The remodel includes significant improvements to ensure you and your loved ones have more privacy throughout your entire emergency department experience.
"We want to make sure patients are as comfortable as possible, and privacy is a significant part of a patient's level of comfortability. This remodel allows us to improve the privacy patients and their loved ones experience throughout their entire experience in the emergency department."
Advanced Monitoring Technology
New technology will play a bigger role in keeping you safe. A central command station will allow our physicians and nurses to monitor patient safety through video systems and respond to department needs quickly and efficiently. This means we can keep a closer eye on patients while ensuring rapid response when needed.
Key Improvements at a Glance:
- Enhanced infection control with negative pressure rooms
- Six rapid treatment spaces for shorter wait times
- Two adjacent trauma rooms for critical care
- Expanded behavioral health facilities
- Improved patient privacy throughout
- Advanced monitoring technology for patient safety
What You Need to Know During Construction
Emergency Care Remains Available 24/7
- The Emergency Department stays open throughout construction
- No impact on wait times or quality of care
- Follow signage outside Riverside Medical Center for correct access points
- Safety and patient care remain our top priorities
Safety and patient care will continue to be our top priorities throughout the remodel. We're committed to ensuring that construction doesn't interfere with the emergency care you and your family depend on.
Questions About Emergency Department Access?
Our team is here to help. Contact the Riverside Emergency Department with any questions about accessing emergency care during construction.
Our Commitment to You
This renovation represents our ongoing commitment to providing the highest quality emergency care for our community. These improvements will ensure that Riverside Healthcare continues to be the safe, trusted place you turn to when emergencies happen.