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Riverside Medical Center

350 N. Wall Street
Kankakee, IL 60901

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Riverside Medical Center

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Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Kankakee County's Level II Trauma Center

Welcome to Riverside Medical Center

Riverside Medical Center is a 300-bed, Magnet-recognized hospital offering a full scope of inpatient and outpatient care. As the region's only Level II Trauma Center, we bring nationally leading programs in heart care, cancer care, neurosurgery, and orthopedics to the community you call home.

Main Campus Switchboard(815) 933-1671

Visiting Hours: 6:30 a.m.–8:30 p.m. daily. The Emergency Department is open 24/7. Individual office hours may vary—call ahead to confirm.

Services at Riverside Medical Center

Our main campus houses more than 20 specialty programs and clinical departments, all in one connected facility. Select a service below to learn more.

Campus Buildings & Suites

Riverside Medical Center spans several connected buildings at the corner of Wall Street and Court Street in Kankakee. Use the guide below to find your provider or department before you arrive.

Visitor Information

We welcome visitors as partners in care. Your presence supports the healing process, and we want your visit to be as smooth as possible.

General Visiting Guidelines

Visiting hours are 6:30 a.m.–8:30 p.m. daily. Up to four visitors may be present at a time, depending on the patient’s situation. All visitors must check in with a Lobby Attendant and wear a visitor pass throughout their stay. Please remain in the patient’s room or designated waiting areas.

Labor & Delivery

Two alternating visitors, in addition to the mother’s significant other, are welcome during labor, delivery, and recovery. One designated visitor is permitted for outpatient testing.

Cesarean births & recovery: Only the father of the baby or a designated support person is allowed in the operating room and during recovery.

Post-partum/OB unit: Visitors, including the newborn's siblings, are welcome during regular hours.

Intermediate care nursery: Only the mother and designated support person may visit. Identification bands are verified at each visit.

Emergency Department

Visitors may be limited when there is a concern for the safety of the patient, other patients, or staff.

Pediatrics

Up to two visitors are welcome in the procedural care department to sit with a patient before and after a procedure.

Procedures & Surgery

One adult designated visitor may sit with a patient before and after a procedure. Two adult visitors are welcome in the surgical waiting room during a procedure.

Overnight Stays

Two visitors are welcome to stay overnight. Exceptions can be made by the care team based on the patient’s condition or circumstances.

Getting Here

Riverside Medical Center is located at 350 N. Wall Street in Kankakee is at the intersection of Wall Street and Butterfield Trail.

Campus Entrances

  • Main Entrance (P Lobby): Primary entrance for outpatient visits, located at the Pavilion with direct access to the coffee shop and registration.
  • A Entrance (South): Access to patient rooms via the A Elevators. Use this entrance for inpatient visits.
  • B Entrance (North): Connects to the B Lobby, Lab, and Medical Records.
  • C Entrance: Direct access to the Heart & Vascular Institute and C Wing offices.
  • Emergency Department: Ambulance and walk-in entrance available 24/7.

Finding Your Room

  • Rooms starting with A: Take the A Elevator to the appropriate floor and follow the signs.
  • Rooms starting with E: Take the A Elevator to the 3rd floor. Follow signs to ICU or Ortho/Neuro.

On Campus

  • Free parking garages at the Pavilion (P Garage) and C Wing (C Garage).
  • Coffee shops in the Pavilion Lobby and A Lobby.
  • Cafeteria located on the ground floor between A and B Wings.
  • Gift shop near the A Lobby.
  • Chapel available for quiet reflection near the A Lobby.

Ready to Schedule Your Visit?

Whether you need to find a provider, schedule an appointment, or access your medical records, we’re here to help.

This information is for general reference and does not replace instructions from your care team. Visiting policies may change based on public health conditions. Call (815) 933-1671 with questions.

Insurance & Coverage

Coverage Confirmation Made Easy.

We accept most major insurance plans, including Medicare, Medicaid, and many more. Check our full list before your visit, or call us and we'll help you confirm your coverage.

See Accepted Insurance Plans   

Have questions about coverage?

(815) 933-1671